Who We Are

Eezystay is a company incorporated and registered in Thailand. Our registered office is located at
58, Ban Tago, Moo, 3, Mueang Kaset, Kham Sakaesaeng Nakhon Ratchasima 30290, Thailand. You can contact us at

[email protected]

.

What This Policy Covers

This Privacy Policy outlines how Eezystay collects, uses, processes, and shares your personal information. It applies to all users of our website and our travel-related services.

Information We Collect

When you interact with our site or services, we may collect:

Personal Identification Info: Name, email, phone number, etc.Technical Data: IP address, browser details, time zone, location, device info, etc.Usage Data: How you interact with our site, services, and tools.Marketing Data: Preferences for receiving marketing or promotional messages.

We collect this data under the lawful bases defined in the GDPR, including consent, contract necessity, legitimate interests, and legal obligations.

How We Use Your Information

Your data helps us:

Deliver the services you've requestedImprove your user experience and website functionalityRespond to your enquiries and support requestsSend relevant offers or updates, where permitted

Sharing Your Information

We may share your data with trusted third-party providers for services like hosting, analytics, payments, customer support, and marketing. These providers are bound by data protection laws, including GDPR compliance.

Your Rights

Under GDPR, you have the right to:

Access, update, or delete your dataObject to or restrict how your data is usedRequest data portabilityWithdraw consent where applicable

To exercise these rights, contact us at

[email protected]

. We'll respond within legal timeframes.

Cookies

We use cookies and similar tools to track site activity and improve functionality.

Data Retention

We retain your data only as long as necessary to fulfil service purposes and comply with legal requirements.

How We Use Your Personal Data
PurposeData TypesLegal BasisCustomer registration & KYCIdentity, Contact, Financial, GovernmentalContract fulfilment, Legitimate interestBooking & payment processingIdentity, Contact, Financial, Transaction, MarketingContract fulfilment, Legitimate interestService updates & feedback requestsIdentity, Contact, Profile, MarketingContract fulfilment, Legal obligation, Legitimate interestBusiness and site securityIdentity, Contact, TechnicalLegitimate interest, Legal obligationPersonalised content & adsIdentity, Contact, Profile, Usage, Marketing, TechnicalLegitimate interestSite & service optimisationTechnical, UsageLegitimate interestRecommendationsIdentity, Contact, Technical, Usage, Profile, MarketingLegitimate interestCall/email monitoring for training & securityIdentity, Contact, TechnicalLegitimate interest, Legal obligation

If we ever use your data for a purpose not listed above, we’ll notify you and explain the legal basis.

Security

We implement strong technical and organisational measures to protect your data from misuse or unauthorised access.

Policy Updates

This Privacy Policy may be updated. Changes will be published on this page.

Contact Us

Questions? Email us at

[email protected]

.